At Shilpgrih, we value the uniqueness and craftsmanship of every item we create. Since all our products are handmade, customized, and crafted with care, we follow a strict No Refund Policy.
All purchases made on our website (https://demo.shilpgrih.com) are final. Once an order is placed and payment is completed, no refunds will be issued under any circumstances.
In the rare event that you receive a product that is damaged or defective during shipping, please contact us within 48 hours of delivery with photos of the damaged item. We will provide a replacement or store credit as per our Shipping Policy.
Orders once placed cannot be canceled. Please review your cart carefully before checkout.
We do not offer product exchanges. Exceptions are only made if you receive the wrong item due to our error.
If you have questions regarding this policy, please reach out to us:
Email: contact@shilpgrih.com
Phone: +91-9117121111